Privacy Policy — Teleo
Teleo is a teleprompter and video recording app. Your scripts and videos stay on your device and never leave it unless you choose to share them. Teleo has no backend of its own and does not sell your personal data. To improve the app and fix crashes, Teleo uses Google Firebase for anonymous usage analytics and crash reporting — see “Analytics and crash reporting” below.
What stays on your device
- Scripts you create or import are stored locally in the app's storage.
- Recorded videos are written locally and saved to your Photos library only when you record. Teleo requests add-only access to Photos — it cannot read your existing photos.
- Speech recognition (VoiceTrack) uses Apple's Speech framework to scroll the script as you read. Recognition runs entirely on your device (
requiresOnDeviceRecognition); audio and transcripts never leave your device and are not stored or transmitted to us or any third party. No third-party AI service is used. - Camera and microphone are used only while you are recording, to capture your video and audio. Teleo does not access them in the background.
Purchases
Teleo offers optional in-app purchases: a one-time purchase (Teleo Premium / Lifetime) and an auto-renewable subscription (Teleo Pro). These unlock additional features such as higher recording quality, video format options, and removing the video watermark. All purchases and subscriptions are processed by Apple through the App Store, and auto-renewable subscriptions renew through your Apple Account until canceled. Teleo never sees your payment details. Your entitlement is managed by Apple (StoreKit); Teleo only checks whether a purchase or subscription is active.
Purchases made on teleo.studio are processed by our payment provider Stripe. Stanum LLC is the seller and Merchant of Record for those orders: we issue the receipt, answer payment-related inquiries and process refunds. To carry out the payment, Stripe collects your billing data (name, email, country, payment details) as its own controller — see https://stripe.com/privacy and https://stripe.com/legal/end-users. We receive from Stripe only your email, country, currency, amount, plan and subscription status, in order to confirm your purchase and keep records. We never see or store your card details.
Analytics and crash reporting
Teleo uses Google Firebase (Analytics and Crashlytics) to understand how the app is used and to detect and fix crashes. This helps us improve Teleo. Through Firebase we may collect:
- Usage data — anonymous, aggregated events such as opening the prompter, starting a recording, viewing the upgrade screen, or completing a purchase. We do not log the content of your scripts or videos.
- Device and diagnostic data — device model, OS version, app version, coarse region, a per-install identifier (Firebase installation ID / device vendor identifier), and crash logs/diagnostics.
This data is processed by Google as our analytics provider. We do not use advertising identifiers (IDFA), do not show ads, and do not track you across other companies' apps or websites, so no App Tracking Transparency prompt is required. See Google's privacy terms: https://firebase.google.com/support/privacy · https://policies.google.com/privacy.
You can limit analytics by disabling it in iOS Settings where applicable; the app remains fully functional.
Children
Teleo is suitable for general audiences and does not knowingly collect personal information that identifies children. Analytics and crash data are anonymous and aggregated, and are used only to operate and improve the app.
Permissions you can control
You can change camera, microphone, speech recognition, and Photos permissions at any time in iOS Settings → Teleo. Disabling a permission may limit recording or VoiceTrack.
Controller, legal basis and retention
Stanum LLC, trading as Teleo, is the data controller for personal data processed through the Teleo app and the teleo.studio website. Contact: projects@stanum.us.
- Legal basis — performance of our contract with you (providing the app, purchases and support); our legitimate interests (security, fraud prevention, improving the app); your consent where required (analytics, where local law requires it); and legal obligations (tax, accounting and record-keeping).
- Retention — anonymous analytics and crash data: up to 14 months; purchase, subscription and invoicing records: as long as required by tax and accounting law (typically up to 10 years); support correspondence: up to 24 months. After that, data is deleted or anonymised.
- Who we share with — Google (Firebase analytics and crash reporting), Stripe (payment processing for purchases made on teleo.studio), Apple (purchases made inside the App Store), our hosting and email providers, professional advisers (legal, accounting), and public authorities where the law requires it. We do not sell personal data.
- International transfers — our providers may process data outside your country, including in the EEA, UK and USA, under safeguards such as standard contractual clauses or adequacy decisions.
- Your rights — access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and the right to complain to your data protection authority. Write to projects@stanum.us; we reply within one month.
- Security — we use appropriate technical and organisational measures, including encryption in transit, access control and data minimisation.
Changes
If this policy changes, the updated version will be posted at the same URL with a new “Last updated” date.
Contact
Questions about privacy: projects@stanum.us