Privacy Policy — Teleo

• Scripts you create or import are stored locally in the app's storage.
• Recorded videos are written locally and saved to your Photos library only when you record. Teleo requests add-only access to Photos — it cannot read your existing photos.
• Speech recognition (VoiceTrack) uses Apple's Speech framework to scroll the script as you read. For most languages recognition runs entirely on your device (requiresOnDeviceRecognition) and audio never leaves it. If your device has no offline speech model for the script language (for example, Ukrainian), Teleo asks first and, only if you agree, uses Apple's server-based speech recognition: the audio is sent to Apple and processed under Apple's privacy policy (https://www.apple.com/legal/privacy/), an internet connection is needed, and the script text stays on your device. You can turn this off at any time in the teleprompter settings. Audio and transcripts are never sent to us or to any other third party.
• AI script writing (“Write with AI” and “Edit with AI”, on devices with Apple Intelligence) uses Apple's Foundation Models framework. Text is generated entirely on your device: your topic, notes and scripts are not sent to us, to Apple or to any third party. No cloud AI service is used.
• Camera and microphone are used only while you are recording, to capture your video and audio. Teleo does not access them in the background.

Teleo offers an optional auto-renewable subscription, Teleo Pro, billed yearly or monthly. It unlocks additional features such as 4K recording, pro camera controls, video format options, unlimited scripts, removing the video watermark and removing ads. The earlier one-time purchase (Teleo Premium / Lifetime) is no longer sold; people who bought it keep watermark-free recording and see no ads. Purchases made in the app are processed by Apple through the App Store, and subscriptions renew through your Apple Account until canceled. Teleo never sees your payment details. Your entitlement is managed by Apple (StoreKit); Teleo only checks whether a purchase or subscription is active.

Purchases made on teleo.studio are processed by our payment provider Stripe. Stanum LLC is the seller and Merchant of Record for those orders: we issue the receipt, answer payment-related inquiries and process refunds. To carry out the payment, Stripe collects your billing data (name, email, country, payment details) as its own controller — see https://stripe.com/privacy and https://stripe.com/legal/end-users. We receive from Stripe only your email, country, currency, amount, plan and subscription status, in order to confirm your purchase and keep records. We never see or store your card details.

Teleo uses Google Firebase (Analytics and Crashlytics) to understand how the app is used and to detect and fix crashes. This helps us improve Teleo. Through Firebase we may collect:

• Usage data — aggregated events such as opening the prompter, starting a recording, viewing the upgrade screen, or completing a purchase. We do not log the content of your scripts or videos.
• Device and diagnostic data — device model, OS version, app version, coarse region, a per-install identifier (Firebase installation ID / device vendor identifier), and crash logs/diagnostics.

This data is processed by Google as our analytics provider. Firebase is not used for advertising. See Google's privacy terms: https://firebase.google.com/support/privacy · https://policies.google.com/privacy.

You can limit analytics by disabling it in iOS Settings where applicable; the app remains fully functional.

The free version of Teleo shows a single banner ad provided by Google AdMob (Google LLC, and Google Ireland Limited for users in the EEA, UK and Switzerland). The ad appears only at the bottom of the script list — never in the teleprompter, while recording, in the editor, in settings or on the purchase screen. Teleo Pro subscribers and owners of the earlier Lifetime purchase see no ads.

To show ads, measure them and prevent fraud, Google may collect from the free version: your device's IP address (used to estimate a general location), the advertising identifier (IDFA — only if you allow tracking), a per-install identifier, ad interaction data (for example, ad views and taps), and performance and crash data of the ads SDK. Google may use this data to personalise ads and may combine it with data from other apps and websites, which Apple calls “tracking”. Your scripts and videos are never shared with advertisers — they stay on your device.

Your choices:

• App Tracking Transparency. On first launch iOS asks whether Teleo may track you. If you tap “Ask App Not to Track”, ads are still shown but are not personalised using the IDFA. You can change this at any time in iOS Settings → Privacy & Security → Tracking.
• EEA, UK and Switzerland. Teleo asks for your consent using Google's consent form before personalised ads are shown. You can review or withdraw your choice at any time in Teleo → Settings → Privacy choices.
• US states with privacy laws. You can opt out of the sale or sharing of your personal information in the same Privacy choices screen when it is shown for your region.
• Remove ads entirely with a Teleo Pro subscription.

How Google uses data from partner apps: https://policies.google.com/technologies/partner-sites

The Android app follows the same rules as the iOS app: your scripts and videos stay on your device. The differences are listed below.

• Videos are saved to your device's gallery (Movies/Teleo). Teleo does not read your other photos or videos.
• Speech recognition (VoiceTrack) uses the speech recognition service built into Android. If your device has an offline speech model for the script language, recognition runs on the device. Otherwise the speech service of your device — usually Google — may process the audio on its servers under its own privacy policy (https://policies.google.com/privacy), and an internet connection is needed. Teleo does not receive, store or send audio or transcripts, and the script text stays on your device.
• Purchases in the Android app are processed by Google Play. Subscriptions renew through your Google account until you cancel them in Google Play. Teleo never sees your payment details and only checks whether a subscription is active.
• Analytics and crash reporting use Google Firebase, as described above.
• Advertising. The free version shows a Google AdMob banner, as described in “Advertising”. Instead of the IDFA, Google may use the Android advertising ID. You can reset or delete it in Android settings (Settings → Google → Ads, or Settings → Privacy → Ads). In Russia, the banner in both the Android and the iOS app is served by the Yandex Advertising Network (YANDEX LLC) instead of AdMob, under Yandex's privacy policy (https://yandex.com/legal/confidential/).
• Permissions for the camera, microphone and notifications can be changed at any time in Android Settings → Apps → Teleo.

The online teleprompter on teleo.studio works in your browser. Your draft is kept only in your browser's local storage and is not sent to us.

• When you press “Send to Teleo”, the title and text of the script and the page language are sent to our server and stored under a short code, so that the Teleo app on your phone can download the script.
• The script is kept for up to 24 hours and then deleted automatically. During that time anyone with the code or the link can open it, so do not send confidential text.
• We do not store your IP address. It is used only in memory to limit the number of requests; to protect the service from abuse we keep a one-way hash of it made with a secret key, which is deleted together with the script.

Teleo is suitable for general audiences and is not directed at children. We do not knowingly collect personal information from children. Ads in the free version are served by Google AdMob under Google's policies; if you believe a child has provided personal data through the app, contact projects@stanum.us and we will help delete it.

You can change camera, microphone, speech recognition, and Photos permissions at any time in iOS Settings → Teleo. Disabling a permission may limit recording or VoiceTrack.

Stanum LLC, trading as Teleo, is the data controller for personal data processed through the Teleo app and the teleo.studio website. Contact: projects@stanum.us.

• Legal basis — performance of our contract with you (providing the app, purchases and support); our legitimate interests (security, fraud prevention, improving the app); your consent where required (analytics and personalised ads, where local law requires it); and legal obligations (tax, accounting and record-keeping).
• Retention — analytics and crash data: up to 14 months; purchase, subscription and invoicing records: as long as required by tax and accounting law (typically up to 10 years); support correspondence: up to 24 months. After that, data is deleted or anonymised. Advertising data is retained by Google according to its own policies: https://policies.google.com/technologies/retention
• Who we share with — Google (Firebase analytics and crash reporting), Google (AdMob advertising in the free version of the app), Stripe (payment processing for purchases made on teleo.studio), Apple (purchases made inside the App Store), our hosting and email providers, professional advisers (legal, accounting), and public authorities where the law requires it. We do not sell personal data.
• International transfers — our providers may process data outside your country, including in the EEA, UK and USA, under safeguards such as standard contractual clauses or adequacy decisions.
• Your rights — access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and the right to complain to your data protection authority. Write to projects@stanum.us; we reply within one month.
• Security — we use appropriate technical and organisational measures, including encryption in transit, access control and data minimisation.

Teleo has no user accounts, so there is no account to delete.

• Scripts and videos are stored only on your device. Delete them in the app, or delete the app to remove all of its data. Videos saved to your gallery are deleted in the gallery app.
• Analytics, crash and advertising data is linked to a per-install identifier, not to your name. Deleting the app stops its collection. To ask us to delete data that has already been collected, write to projects@stanum.us. We reply within one month.
• Purchases on teleo.studio: write to projects@stanum.us from the email address used for the purchase. We delete your data, except records we must keep under tax and accounting law (see “Controller, legal basis and retention”).
• Purchases in the App Store or Google Play are stored by Apple or Google. Manage them in your Apple or Google account.

If this policy changes, the updated version will be posted at the same URL with a new “Last updated” date.

Questions about privacy: projects@stanum.us